I have a prepaid package, when does my membership expire?

All prepaid packages are set to expire exactly 3, 6 or 12 months from the date of purchase, based on the terms of the package purchased.   Upon expiration, a new package at the same rate and term will auto-renew unless written notification of a change to membership or cancellation is requested prior to the package expiration date.  For example:  Johnny purchased a 3 month unlimited pre-paid package on 1 June.  His package is set to expire on 31 August. A new 3-month package will be automatically charged to his account for the same price effective 1 September through 30 November, unless Johnny provides written notification that he would like to cancel his membership 30 days prior to his plan expiration date or that he would like to move to a different membership package or plan.

Posted in: Members